What is the digital outlook for 2021 in business travel?

A travel management company operating in Jan 2021 will be faced with a whole new set of challenges compared to both 2020 and 2019. Business travel volumes are unpredictable. The travel landscape has become more complex and we have a reduced workforce. The BTA says 50% of business travel jobs are at risk and a […]

Give guests a good rest

A good night’s sleep is the most important service a hotel can offer its overnight guests, according to Dr Alice Hon and Dr Clare Fung of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. Analysing hotels’ sleep-management strategies from the perspective of both business and leisure travellers, the researchers […]

Wyboston Lakes Resort receives record number of event enquiries

Wyboston Lakes Resort last week saw strong indications that interest in booking meetings, events and training is building momentum. In the three weeks since the Prime Minister’s roadmap announcement, the sales team at Wyboston Lakes Resort received 96 enquiries for new events worth almost £1.8m, with 54 of these coming through in the last week […]

What is the Direct Booking IndexTM (DBI) and why should all hotel brands be tracking it?

As our industry strives for recovery, it’s becoming even more critical for hotel brands to build a strong direct channel strategy that guarantees long-term success. In terms of benchmarking metrics for hotels, however, there has been little focus on the direct channel, despite its growing importance in the industry. Hoteliers have long seen the benefits […]

Hilton Conversions & Extended Stay Drive Sustained Growth & Address Evolving Guest Needs

Despite the challenges that the travel and tourism industry faced in 2020, Hilton (NYSE: HLT) continued to deliver positive net unit growth, with further global expansion projected in 2021. As Hilton crossed the 1 million room milestone in the fourth quarter, the company continued to expand its footprint, ending the year with 397,000 rooms in […]

How Can Your Hotel Win More Sales in a Changed World? | By Ryan Hamilton

Hospitality is a notoriously competitive landscape, one in which business is earned, not given. This will remain to be true as we move beyond the restrictions of a year-long pandemic, with prospective travelers hungry for new experiences, new landscapes, and renewed connections with peers, colleagues, friends, and family. This pent-up demand for safely managed travel […]

Sidholme Hotel sold to Arsh Holdings

Sidholme Hotel in Devon has been sold to new owners at Arsh Holdings, who now plan to refurbish the Grade II listed hotel which dates back to 1826. The hotel retains many of its original architectural features, including a music room with neo-classical style interior with fine chandeliers and a vaulted ceiling. It also benefits […]

Elme Hall Hotel brought to market for £1.9m

Elme Hall Hotel in Wisbech, Cambridgeshire, has been placed on the market for a guide price of £1.9m. The Georgian-inspired property, houses 42 bedrooms and is set across three acres at the junction of the A1101 and the A47 linking Kings Lynn to Peterborough. Elme Hall Hotel was constructed in the mid to late 1980s, […]

The Celtic Collection to manage 100-bedroom Milford Waterfront hotel

The Celtic Collection has announced it will manage a new 100-bedroom hotel being built as part of the Milford Waterfront development in Milford Haven. Forming part of the Celtic Collection’s new portfolio of Tŷ Hotels, the 46,000 sq ft property will be located at the entrance to Milford Waterfront on the Pembrokeshire Coast. When it […]