Top 5 essential hotel management tips for the perfect guest experience

It is now more important than ever to make every guest’s stay be as fulfilling and enjoyable as possible for your hotel. It is simply too great a risk to lose revenues as a result of bad reviews, having to issue refunds, or through other issues that generate guest complaints. In this article, we reflect […]

Hotels, After Tough Year, Are Back In Investors’ Sights

Hotel investment is gaining momentum amid improving prospects for travel. Blackstone Group and the Starwood Group in March bought hotel operator Extended Stay America for US$6 billion, the largest deal in the U.S. since COVID-19 hit. In Madrid, German investor Commerz Real acquired an office building at city’s airport with intentions to convert it into […]

‘Revenue Superstar’ argues City Hotels will Recover First | By Pedro Colaco

Despite optimistic signals of pent-up travel demand, hotels are still at the mercy of ongoing travel restrictions and regulations. As a result, many hotels remain in complete shutdown. Furthermore, the expectation for financial recovery to 2019 levels is increasingly far-off, with more hotels now expecting this to occur in 2023. In this month’s Hotelier Spotlight […]

UKH calls for ‘decisive’ government action on rent debt 

UKHospitality has written to the government urging it to adopt its proposals to help tackle the £2.5bn rent debt crisis that “threatens to wreck the hospitality sector’s recovery and risks further widespread job losses”. For more than a year, the trade association has been highlighting the threat that rent debt poses to the future of […]

Hospitality sector lost £80.8bn in sales during pandemic

The UK’s hospitality sector has reportedly lost £80.8bn in sales due to the Covid-19 pandemic, according to UKHospitality’s (UKH) Quarterly Tracker with CGA. Figures showed that sales from the start of April 2020 to the end of March 2021 totalled £46bn, which is down by 64% on £126.8bn from the previous year. Kate Nicholls, CEO […]

Apex sees pre-tax profits fall to £7m

Apex Hotels Limited has reported pre-tax profits of £7m for the FY period ending 30 April 2020, down from £12.4m the previous year. Apex attributed the decline to the final months of the financial year seeing “significantly reduced trading”, with a steep decline in international travel from January 2020 and the subsequent closure of hotels […]

Travelodge unveils plans for new UK properties

Travelodge has announced it expects to open 17 new hotels across the UK in 2021, creating 360 new jobs and growing its hotel network to 597 locations in the UK, Ireland and Spain. New locations include Leicester city centre, Mansfield, Newark on Trent, Poole, Rochdale and Sandwich. These new hotels are being developed by third […]