Foreign travel impacts staycation cancellations

Hotel cancellations have risen from 4% prior to the opening of foreign travel up to as much as 50% for some establishments, according to new data from Avvio. 

The technology provider said that while “demand remains strong”, hotels around Britain are suffering a surge in last-minute cancellations, with the majority of abandoned bookings coming from couples.

This is the latest blow to the UK holiday industry, which has been counting on a busy summer to begin to recover some of the losses incurred during the pandemic. It has suffered in recent weeks from inclement weather conditions and the so-called ‘pingdemic’, causing shortages of staff and cancellations as travellers receive notifications asking them to remain at home.

Michael De Jongh, chief commercial officer of Avvio, said: “Guests are cancelling their bookings at the last minute and going abroad instead – some hotels are seeing cancellation rates of 50 per cent or more.

“They are hitting the city centre hotels hard. Many were at just 30% occupancy before foreign travel opened up again. It’s a nightmare for them as most of these booking will never be filled.”

He added: “The ‘pingdemic’ has also had an effect on both the number of guests cancelling at the last minute and staffing levels at hotels.”

Please log in for access

Thanks for subscribing!

An email confirmation will be sent to your registered email address with a link for you to click on to confirm this request is genuine.  Please note that no newsletters will be sent to you until the request is confirmed.  If you do not receive the link, please check your junk folder or else contact

This website uses cookies to ensure our visitors get the best user experience and to analyse site traffic.  To continue browsing our site, please confirm your acceptance of our Privacy Policy and use of cookies.