Hospitality News & Views From Across the Web

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Our team regularly monitors a number of key sources for the most interesting hospitality news and opinion pieces, so you don’t have to.  Those that catch our eye are reposted here, with content added most days, so be sure to bookmark this page and check back regularly.  Alternatively, if you would like to receive a weekly digest, why not sign up to our newsletter to have it delivered to your inbox every Thursday?

Google fined €1.1 million for deceptive hotel ratings in France

Google has agreed to pay a €1.1 million fine levied by authorities in France over misleading star ratings for hotels. In 2019, complaints from hoteliers prompted France’s Directorate General for Competition, Consumption and the Repression of Fraud (DGCCRF) to launch an investigation into Google’s rating practices in its search engine

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Cendyn and NextGuest merge to extend reach and tap into data

Cendyn and NextGuest, a CRM and fellow digital marketing company, are merging under the Cendyn name. The merger will see the combined entity become the largest CRM and digital marketing provider in the hospitality space, a statement says. It currently counts brands such as Hyatt, Marriott, IHG and Hilton among

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Best Western The Dartmouth Hotel joins Vine Hotels

Vine Hotels has announced that The Best Western The Dartmouth Hotel, Golf and Spa is the latest hotel and conference venue to join its portfolio. The hotel sits in 200 acres of South Devon countryside, and offers 35 bedrooms and suites, seven self-catering lodges, a nine hole and 18-hole Championship

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Bespoke takes decisive action

Hotel management company Bespoke has liquidated its interest in four regional UK hotels, in a foretaste of other likely similar moves, over coming months.   The decisive action to close properties leased from landlord Fragrance comes as hotel operators look forward to reopening after lockdown – but also weigh up the

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Virtual kitchens gain headway

Hotels have finally discovered a way to make money from their kitchens – by joining the burgeoning dark kitchen movement.   Demand for home–delivered food has accelerated through the pandemic. And it has been met by a number of creative business people in the hospitality sector, working out ways to prepare that food

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Pandox waits to play

Swedish hotel landlord and operator Pandox has declared itself ready for action – just as soon as Covid-19 lockdowns in Europe are lifted.  “We are absolutely at the bottom now – everything is about the restrictions,” said CEO Anders Nissen. “I really hope it’s the last time I have to present these sort of

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Home rentals – growing up

The short term rental marketplace had a strong 2020, as pandemic-hit consumers took comfort from finding private space for their holidays.   The sector’s relative strength has already been seen across strong performance figures from those in the serviced apartment sector. And in–home rentals, a recent survey by The Points Guy reckoned hotels

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Hospitality and leisure sectors face further disruption

Business owners across the hospitality and leisure sectors throughout the UK need to take stock and prepare themselves for yet another turbulent year as the onerous restrictions imposed by the third national lockdown show no signs of being eased. Critical to this is to revisit the underlying assumptions that underpin their existing financial plans and ensure key stakeholders continue their support.

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