Hospitality News & Views From Across the Web

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Our team regularly monitors a number of key sources for the most interesting hospitality news and opinion pieces, so you don’t have to.  Those that catch our eye are reposted here, with content added most days, so be sure to bookmark this page and check back regularly.  Alternatively, if you would like to receive a weekly digest, why not sign up to our newsletter to have it delivered to your inbox every Thursday?

Interstate Hotels: Recovery and beyond

As a manager of hotels first and foremost, Interstate earns its fees from hotel revenues and hotel profits. In light of the pandemic, Nicholas Northam says that occupancy has been at “catastrophic levels, levels that we never even believed possible.” Levels remain catastrophic amongst some of the global hotel group’s

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Should you use text messaging as a prospecting tool?

You’ve likely read the research about how email open rates are about 20% while about 98% of texts are opened and 90% of texts are read within three minutes. But you have to read the fine print. What mass SMS companies (and their marketing stats) don’t make as clear: Texting

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Edyn signs deal to develop new site at Liverpool One

Grosvenor Britain and Ireland has announced hospitality group, Edyn, has signed to develop a new site at Liverpool ONE, adding to its expanding portfolio of extended stay sites across the UK and Europe. The new 60,000 sq ft of contemporary serviced apartment space will be located at 39 Paradise Street

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Crerar Hotels appoints two new general managers

Crerar Hotels has announced the appointment of two new general managers for two of its luxury properties. Bringing a total of 38 years of experience in hospitality, John de Villiers is set to take over the Isle of Mull Hotel & Spa, while Scott McDonald will manage Thainstone House in

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Locke to launch Dalston site this May

Aparthotel brand Locke is set to launch its fourth London property, Kingsland Locke, in Dalston this May. In line with the anticipated easing of lockdown restrictions in the UK, the property will be fully open to leisure and business travellers.  Kingsland Locke will feature 124 of Locke’s signature studio apartments,

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Rosewood Hotels signs for first Japan property

Rosewood Hotels & Resorts has been appointed by Mitsubishi Estate to manage Rosewood Miyakojima on Mikayo Island in the Okinawan archipelago, Japan. The property is set to open in 2024. The 55-villa, ultra-luxury resort represents the first Rosewood property in Japan, in a destination acclaimed for its exquisite beaches with

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News
Hospitality Net

GBTA Poll: Positive Momentum Continues For Return To Business Travel

The Global Business Travel Association (GBTA), the world’s largest business travel association, today issued the findings from its 18thCOVID-19 poll assessing the impact of the pandemic and the road to recovery for the business travel industry. Nearly one-quarter of poll respondents report that their company has resumed non-essential business travel,

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News
Hospitality Net

Key performance metrics for hotels and how to calculate them

To thrive in an unpredictable business environment is no mean feat. The dynamic nature of things makes it imperative for entrepreneurs to keep a constant check on their performance and to measure themselves against well-established indicators of success. So, whether it is assessing yourself through a RevPAR formula or scoring

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News
Hospitality Net

Marriott Leans Into Superapps to Build Up Loyalty

Marriott International will apply lessons learned from its Alibaba joint venture in China to boost numbers for its Bonvoy loyalty program elsewhere, because local knowledge goes a long way. The pandemic forced hotel groups to get creative when it comes to keeping their loyalty programs relevant, and the superapp could

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