Sub-contracting for a larger consulting group on a white label basis, Clanalytix led on the asset management of a portfolio of upper-upscale and luxury hotels and serviced apartments across various cities in Kazakhstan. Acting as owner’s representative on behalf of the large, regionally-based family office which had originally developed the properties, which were operated under contract by a leading international operator, we provided technical expertise and in-depth industry knowledge to support the owner’s excellent in-house asset management function which was very capable but lacked the specialist hotel knowledge required to challenge the operator a drive performance and asset value.
Working primarily from London, but undertaking regular site visits to each of the assets to independently assess operations and meet with management, Clanalytix implemented a number of systems to improve management reporting, refocus the hotel’s sales and marketing efforts and drive improved performance.